Lettings information

Potential Landlords

As a landlord, you can expect advice on every aspect of letting and an unequalled level of service to the extent that we virtually place ourselves in your shoes during our instruction and care for your property, as you would want us to.

Our complete service includes expert advice on rental valuation to maximise the return from your investment, special care in tenant selection and a reliable management service backed by experience in Housing Act legislation. We have an established reputation with multinational companies for executive rental accommodation.

• Good quality property to let furnished or unfurnished
• Management dealt with in house at 5 Northgate, Chichester
• No need to deal with a distant regional office for local situations to be resolved
• Accounting services for Non resident landlords
• Budgeting or financial advice available for investor landlords

For more information please click here to download our landlords brochure. (PDF file)

Moving Out Procedure

Help us to return your full deposit

Once you have given us correct notice in writing, and a date has been agreed to end your tenancy, there will be a check out booked.

This will involve us inspecting the property against the amended inventory from the start of you tenancy. You are welcome to be present at the checkout, as long as this is arranged with the office before the end of tenancy.

The following items are often found to be missed by tenants when preparing to leave a property. These are simple things that do not cost anything to do yourself, but are chargeable when we have to arrange them.

Properties must be clean

This includes things not necessarily in your day to day domestic clean:

• Skirting boards
• Doors and doorframes
• Pendant light shades
• Inside kitchen cupboards and drawers
• Windows and their frames
• Fridges and freezers should be defrosted, cleaned and switched off making sure to leave the door slightly open to prevent mould
• Soap drawers within washing machines
• Cookers (Oven, grill, hob, all shelving, grill pans etc.)
• Extractor hoods cleaned and filters changed
• Carpets, making sure to remove any stains
• Curtains and net curtains should be cleaned to specific instructions
• All furniture and contents must be located as per the inventory
• Any rubbish should be removed prior to leaving
• Gardens must be tended, grass cut and borders weeded

General items found to be an issue after you have moved on from a property are such things as:

• Mail should be redirected in good time, as any post handed to the office will be returned to sender or destroyed
• Utility accounts should be settled and ultimately closed down
• Standing orders should be cancelled
• A forwarding address should be supplied to the office, as without it, deposits cannot be returned

We hope to return your deposit (less any charges) as quickly as possible, and in any event no later than 28 days from the end of tenancy.

Moving In Procedure

On the day you move into a property you will be handed a welcome pack.

This will contain:

• Two copies of your schedule of condition and inventory
• A photocopy of your tenancy agreement
• A standing order mandate, to be handed to your bank
• A key sheet (photocopy of the keys for your new property)
• Contact information for utilities companies
• A completion statement, showing all financial transactions

Please note the importance of taking the time to check through your inventory thoroughly, making any amendments. You must return one copy of the inventory to the office within 5 days to be kept on file, as this amended document will be used to assess the property for check out and deposit return at the end of tenancy.

You will need to contact the appropriate companies/council to advise them of your move. Please note that, if for example, you were supplied by Southern electric at you last property; this does not necessarily mean that they supply you still, at your new property. If you are unsure of who supplies the gas and electric at your new property, you can call MPAS on 0870 905 0806 to find out who currently bills the property for electricity, and TRANSCO on 0870 608 1524 to find out who bills for gas.

During your tenancy, should you have any maintenance issues, please call the office, and we will do our best to have the problem resolved as soon as possible.

We do make routine visits to the property during the tenancy. To arrange the visits, we send out a letter in advance with an appointment date and time. If the stated date/time should be inconvenient, please call the office to rearrange. When attending the property, we do take a set of security keys, so that if you are not home, and have not rearranged the appointment we can carry out the check. This is found to be the most convenient way for many tenants who work during the day.

Around 2 months until the end of your agreement, you should receive a telephone call from the office asking about your plans for renewal.

If you are planning to leave at the end of the agreement, then we do ask that you give at least a months notice, and allow access for viewings.

If you are planning to stay on, you can either sign up for another fixed term, or move onto a periodic contract, both subject to agreement from the landlord.

Click here to log a maintenance issue ››

Please contact us if you require further details:

Hancock and Partners

5 Northgate
Chichester
West Sussex
PO19 1BA

Lettings: +44 (0)1243 531 155

Fax: +44 (0)1243 539233

lettings@hancockandpartners.co.uk